At Neenika Herbals, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, interact with our services, or make purchases.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you:
- Create an account or place an order on our website
- Subscribe to our newsletter or marketing communications
- Contact our customer support team for assistance
The types of information we may collect include:
- Name, email address, and contact details
- Billing and shipping addresses
- Payment information (processed securely by third-party payment providers)
- Order history and preferences
We also collect certain information automatically when you visit our website, including your IP address, browser type, device information, and browsing behavior.
2. How We Use Your Information
We use your personal information to:
- Process and fulfill your orders
- Communicate with you about your order status and customer service inquiries
- Send you promotional offers, newsletters, and updates (only if you opt-in)
- Improve our website, products, and services based on user behavior and feedback
- Comply with legal obligations
We will never sell, rent, or share your personal information with third parties for their marketing purposes.
3. Sharing Your Information
We may share your personal information with:
- Third-party service providers who assist with payment processing, order fulfillment, shipping, and marketing
- Analytics and advertising partners who help us analyze website traffic and improve our marketing efforts (e.g., Google Analytics, Facebook Ads)
These third parties are contractually obligated to handle your data in accordance with this Privacy Policy and applicable privacy laws.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to collect information about your browsing behavior on our site. This helps us:
- Provide you with a more personalized shopping experience
- Analyze site traffic and performance
- Serve targeted advertisements (if applicable)
You can manage your cookie preferences through your browser settings.
5. Data Security
We take data security seriously and implement appropriate technical and organizational measures to protect your personal information. This includes encryption, secure payment gateways, and regular security reviews. However, please note that no method of transmission over the internet is 100% secure.
6. Your Rights
You have the right to:
- Access, update, or correct your personal information
- Request the deletion of your personal data (subject to legal or contractual obligations)
- Opt out of receiving marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly
- Withdraw your consent to the use of cookies or other tracking technologies
If you would like to exercise any of these rights, please contact us at [insert contact email].
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the date of the latest revision. We encourage you to review it periodically.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us.